Terms and Conditions
Last updated: October 2025
1. Introduction
Welcome to Sherpa Insights (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website and services accessible via https://www.sherpainsights.ai (the “Website”). By accessing or purchasing a service through our Website, you agree to be legally bound by these Terms. If you do not agree, please refrain from using our services.
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Sherpa Insights is a service registered in Geneva, Switzerland.
2. Description of Service
Sherpa Insights provides business idea validation services. Users can select from various service packages (Basic, Growth, and Professional), submit the necessary information, and receive a personalized digital report in PDF format delivered to the email provided by the user.
All services are digital; no physical goods are shipped.
3. Use of the Website
You agree to use this Website solely for lawful purposes and in compliance with all applicable laws and regulations. You must not misuse, interfere with, or disrupt the functionality of the Website or any connected services.
4. Orders and Payments
All prices displayed on the Website are in Swiss Francs (CHF) unless otherwise stated. Payment is due in full at the time of purchase. Upon successful payment, you will receive a confirmation email, and work on your business validation report will begin.
Sherpa Insights reserves the right to refuse or cancel any order if fraudulent activity or incorrect payment information is suspected.
5. Delivery of Services
Reports are delivered exclusively in digital format (PDF) via email to the address provided by the client during checkout.
Delivery times may vary depending on the package selected and workload. Estimated delivery timelines are indicative and not guaranteed.
6. No Refund Policy
As our reports constitute personalized digital content, all purchases are final and non-refundable.
By placing an order, you expressly consent to immediate performance of the service and waive your right to withdrawal or reimbursement under applicable Swiss and EU consumer protection regulations.
7. Intellectual Property
All content, materials, analyses, and reports produced by Sherpa Insights are and remain our intellectual property.
You are granted a personal, non-transferable license to use the delivered report for your internal, non-commercial purposes. Reproduction, resale, or public distribution of our materials is strictly prohibited without written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Sherpa Insights shall not be held liable for any direct or indirect damages, loss of profit, or data resulting from the use of our services or Website.
Our analyses are based on available information and do not guarantee business success or investment results.
9. Privacy and Data Protection
We collect and process personal data strictly for the purpose of providing our services, in compliance with the Swiss Federal Data Protection Act (nFADP) and applicable international regulations.
For more information on how we handle your data, please refer to our Privacy Policy.
10. Cookies
Our Website may use cookies to enhance user experience and collect anonymous analytical data. By continuing to browse the Website, you consent to the use of cookies in accordance with our Cookies Policy.
11. Contact
For all inquiries, questions, or complaints, please use the contact form available on our Website, or via email at: hello@sherpainsights.ai.
12. Governing Law and Jurisdiction
These Terms and Conditions are governed by and interpreted in accordance with the laws of Switzerland.
Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Geneva, Switzerland.